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Custom8 Portal

How to record a voicemail greeting

SMS/MMS

Email-to-SMS/SMS-to-Email Gateway

Phones

Installing Custom8 mobile App

Ads

Facebook Lead Ads Automation
Send conversion events to Facebook

AI

Rich resposes using AI
Connect AI Agent to MCP servers
How to generate images using xAI
How to analyze an image using Claude Vision
How to analyze an image using Google Gemini Vision
How to generate images using Google Gemini
How to analyze an image using OpenAI Vision
How to generate Images using OpenAI
How to convert speech to text with OpenAI
Appointment scheduling using AI
How to train your bot to respond to keywords
AI Functions
How to edit an image using Google Gemini
Improve customer service with Claude
Improve customer service with Google Gemini
How Connect OpenAI ChatGPT Integration
How to add files to an AI Agent
How to respond to user messages using AI agent

Pipeline

How to use Pipeline

Inbox

How to transfer a conversation to a human?
How to filter conversations in the inbox?
How to add a note to a contact in the inbox?
How to view actions performed in the inbox?
How to mark a conversation as a follow-up?
How to assign a conversation to an admin or team?
How to delete a contact?
How to archive a conversation?
How to block a contact?
How to use saved replies in the inbox?
How to send a WhatsApp Template Message from the inbox?
How to send a flow from the inbox?

Messenger

How to get the JSON code for Facebook Ads?
How to import contacts?
Send conversion events to Facebook
How to dynamically disable Messenger message composer
How to use personas
How to setup bot Persistent Menu?
How to setup the greeting message
How to set up Conversation starters?
Messenger List – Marketing Messages
How to auto-reply to comments on Facebook/Instagram posts
Core components of Messenger bot
How to setup Welcome Message for Messenger

WhatsApp

Send conversion events to Facebook
Connect WhatsApp channel using Meta System User
How to import contacts?
How to get user’s location on WhatsApp, Viber and Telegram
WhatsApp Commerce
How to send a broadcast message to WhatsApp contacts
Get started with WhatsApp Automation on Whitelabel

Instagram

Send conversion events to Facebook
How to setup bot Persistent Menu?
How to set up Conversation starters?
How to auto-reply to Instagram Story Mention
How to auto-reply to Instagram story replies
How to auto-reply to comments on Facebook/Instagram posts
Get started with Instagram Automation

Telegram

How a Telegram Premium user automate conversations using Chatbot
How to get user’s location on WhatsApp, Viber and Telegram
How to send a broadcast message to Telegram contacts
Get started with Telegram Automation

How to send a broadcast message to Viber contacts
How to get user’s location on WhatsApp, Viber and Telegram
Get started with Viber Automation

SMS

How to import contacts?
Get started with SMS Automation Using Twilio

Voice

Voice Automation with AudioCodes
Voice Automation with Twilio

Settings

How to rename your account & change your account profile image

Tools

How to setup a poll within your bot
QR Code Generator
Allow your customer to find places near to them
Bot Simulator
Appointment scheduling manager

Integrations

Pabbly Connect
Auto reply to voice messages using Google Speech to Text
GetResponse
Facebook Ads Integration
MooSend
Truemail
Platformly
Pipedrive
Klaviyo
Mailerlite
ActiveCampaign
MailChimp
Razorpay
PayPal
Stripe
Zapier
Make (Formerly known as Integromat)
Dialogflow
Google Sheets Integration

Tips & Tricks

How to enable the bot for admins only
How to connect your Google, Facebook, and Microsoft account for login
How to copy a Flow to another account
What is the maximum file/video size?

Flows

Supported file format & file size for each channel
How to send your business location to your customers
How to get user’s location on WhatsApp, Viber and Telegram
How to personalize the conversation with custom fields?
Get started with CustoM8
Dynamic multiple choice options

Grow

Omnichannel link
Entry Point Links and Referral Parameters
QR Code Generator

Analytics

New Users Analytics
Analytics – Sales
How to see all receive messages without a response?

Ecommerce

How to use your own custom checkout page?
How to sell with the webshop?
Delivery Cost based on Location
How to add or Import products
Overview
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Payment Settings
Shipping Settings
Checkout Settings

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Viber

Viber

How to send a broadcast message to Viber contacts
How to get user’s location on WhatsApp, Viber and Telegram
Get started with Viber Automation

CustoM8 is an advanced AI chatbot and automation platform that helps you connect, engage, and grow — across all your customer channels, 24/7.

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